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CLEANING SUPERVISORY SKILLS CERTIFICATE (CSSC)



Cleaning Supervisory Skills Certificate (CSSC)
Interested in advancing your skills and undertaking a nationally recognised qualification in supervisory skills? We can help you achieve this through The British Institute of Cleaning Science. We can provide the necessary training course, which upon successful completion, will award you with the Cleaning Supervisory Skills Certificate (CSSC)


Why You Should Attend
  • Training and assessment for CSSC
  • Upon successful completion CSSC Certificate is awarded
  • Available to Managers/Supervisors working within the cleaning industry


Course Focus
  • To assess whether a Manager / Supervisor's working knowledge of their organisation's systems is sound and to the required BICSc standard.
  • Key categories of topics covered include:
    Business Processes, Technical Competencies, Communication, Time Management, Team Building


Benefits from Attending
  • Achievement of a nationally recognised qualification
  • Trained to the standard required by The British Institute of Cleaning Science
  • Greater understanding, awareness and confidence in skills undertaken
  • Certificate awarded


Fact File
Venue:   At your premises
Date:   By arrangement
Number of People:   1 - 4
Duration:   2 days


List of Assessment Points
STAGE 1 - ESSENTIAL SSE1 Understanding what the company does
  SSE2 Understanding what the client does
  SSE3 Payroll input
  SSE4 Stock management and budget
  SSE5 Equipment management
  SSE6 Site inductions
  SSE7 Health and safety
  SSE8 Different forms of communication
  SSE9 Telephone
  SSE10 Assertiveness
  SSE11 Management of hours
  SSE12 Work study methods
  SSE13 Motivate and leading an effective team
     
STAGE 2 - COMPLEMENTERY SSC1 Company handbook / policies
  SSC2 Employee handbook
  SSC3 Interview process
  SSC4 New starters process
  SSC5 Absence management
  SSC6 Quality
  SSC7 Role profile
  SSC8 Problem solving
  SSC9 Chemical / Equipment knowledge
  SSC10 IT - (complementary)
  SSC11 Expected behaviour and transaction
  SSC12 Negotiation and handling conflict
  SSC13 Recruitment process




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Homepage: www.premiereproducts.co.uk